Feedback and Complaints

Every experience matters, and your feedback—whether it’s a compliment, suggestion, or concern—helps us continue to improve the care and support we provide.

Please note: This page is not used to request a mental health or addiction service. If you wish to make an enquiry about a program or service, click here.

Share Your General Feedback

We welcome all types of feedback—whether it’s a suggestion, compliment, or general comment about your experience with us.

Use this form if you’d like to:

  • Share a positive experience
  • Suggest ways we could improve
  • Comment on your care, the environment, or interactions with our team
  • For example: “The food was great”
  • You can choose to make the feedback anonymous or leave your name and email for follow-up

If your concern relates to a serious issue or you’d like a formal response, please use our complaints form instead by clicking the button below.

General Feedback and Suggestions Form

By submitting this form, you consent to Fullarton Clinic collecting and using your information to respond to your enquiry, in accordance with our Privacy Policy.

Raising a Concern or Making a Complaint

If something didn’t feel right during your experience with us, we’re here to listen and respond.

Fullarton Clinic takes all complaints seriously. Your voice will be heard with respect and confidentiality, and we will work with you to understand what happened and how we can improve.

If you would like a response, please provide your contact details.

Please note: This page is not used to request a mental health or addiction service. If you wish to make an enquiry about a program or service, click here.

Complaints Form

By submitting this form, you consent to Fullarton Clinic collecting and using your information to respond to your enquiry, in accordance with our Privacy Policy.